Self Storage Frequently Asked Questions

Frequently Asked Questions

Answers to many of our customers questions.

The Kelly's containers

  1. I need advice on how to load my container
  2. How many containers will I need?
  3. What are the sizes of the Kelly's containers?
  4. Am I allowed to store anything I like?

Storage, security and access

  1. Will my goods be safe?
  2. Can I access my effects once they are in store?
  3. Are my goods insured?
  4. Will the container be exposed to the weather?
  5. Do I need to reserve a storage container in advance?
  6. How much notice do I need to give when I leave store?
  7. Will anyone else be allowed access to my container?

Delivery Services

  1. How much notice do I need to give?
  2. Will you deliver my container back to me when I leave store?
  3. What time will my container arrive?
  4. Can I cancel my container delivery?

You Load At Home Collection Service

  1. How long is the container left at my home?
  2. I have one heavy item, will the driver give me a hand with it?

Prices & payment

  1. What payment options are available?
  2. Do I have to pay all my storage fees in advance?
  3. Can I get a discount if I pay all my storage fees in advance?
  4. Can I get a discount if I will be storing for a long period of time?
  5. What is the minimum length of time I can store for?
  6. What is the maximum length of time I can store for?
  7. Are there any hidden extras?